PRIVACY POLICY

1. Introduction & Commitment to Privacy

Quelliv LLC (“Quelliv,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us through quelliv.com, the Quelliv mobile application, and at our Florida laser wellness centers (including Bonita Bay / Naples and Lakewood Ranch / Sarasota).

This Privacy Policy explains what information we collect, how we use and safeguard that information, and your choices regarding communications from Quelliv.

2. Information We Collect

We collect information that you voluntarily provide to us when you submit our Contact Us form, sign up for our newsletter, book a consultation or laser therapy session, or enroll in a Quelliv Membership:

• Contact Identifiers: Name, email address, telephone number, and preferred Quelliv center location.
• Appointment & Membership Information: Selected wellness services (e.g., Pain Management, Anti-Aging, Body Contouring, Cognitive / Brain Health, Parasitic, Scalp Rejuvenation), session history, and membership billing preferences.
• Communications: Messages, feedback, or questions you submit via our website forms, email, or phone.
• Technical & Usage Data: IP address, browser type, device identifiers, referring pages, and security verification tokens (such as Cloudflare Turnstile or Google reCAPTCHA) used strictly to protect our forms from automated spam and abuse.

3. How We Use Your Information

Quelliv uses the information we collect for the following legitimate business purposes:

• To schedule, confirm, and manage your laser therapy consultations, appointments, and memberships.
• To respond to your inquiries, questions, and feedback submitted through our Contact Us form.
• To send updates, special offers, bridal party promotions, and wellness communications when you opt in.
• To maintain the safety, security, and integrity of our website, mobile app, and physical wellness centers.
• To comply with applicable Florida and federal legal, regulatory, and accounting obligations.

4. Information Sharing & Disclosure

Quelliv does not sell, rent, or trade your personal information to third-party marketers. We may share information only with trusted service providers who assist us in operating our website, scheduling appointments, processing membership payments, or delivering emails—under strict confidentiality obligations—or when required by law.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All website traffic is encrypted via HTTPS/TLS, and form secrets are stored outside the public web root.

6. Your Choices & Opt-Out Rights

By completing our contact or newsletter forms, you consent to receiving communications from Quelliv. You may opt out of promotional emails or text messages at any time by clicking the “Unsubscribe” link in any email or by contacting your local Quelliv center directly.

7. Contact Us Regarding Privacy

If you have any questions about this Privacy Policy or wish to update or delete your contact information, please contact Quelliv at:

Bonita Bay / Naples Center: 26800 South Tamiami Trail, Ste 370, Bonita Springs, FL 34134 — Phone: 239.642.6216

Lakewood Ranch / Sarasota Center: 6532 University Parkway, Unit 130, Sarasota, FL 34240 — Phone: 941.263.1460