Privacy Policy
Privacy Policy
Where We Operate and Applicable Law
We endeavor to make our Privacy Policy consistent with applicable laws, including, when, if and at such time that such law(s) become(s) applicable to Quelliv, the California Consumer Privacy Act (the CCPA ) and the California Privacy Rights Act ( CPRA ) (which is scheduled to become enforceable effective January 1, 2023), with regard to personal information that we receive concerning persons who are residents of the State of California. Some states may impose special requirements on businesses like ours that receive personal information regarding their residents, and some of the provisions of this Privacy Policy are specifically provided in compliance with those requirements.
Personal Information Defined
Collection of Personal Information through Technologies
We employ a number of technologies in our business in addition to our Website, particularly including our mobile application (the application and Website are referred to herein collectively as the Platform )—any or all of which could be involved with the collection, processing, use and storage of your data. This Privacy Policy applies to all of our technologies, including the Platform.
In order to engage with our Platform as customer, you will have to activate a Platform Account. By using the Platform or any part thereof, and particularly if you activate a Platform Account, you warrant and represent (a) that you have read, understand, and agree to all terms and conditions stated in this Privacy Policy, including our Terms and Conditions of Use policy, available here ( Terms ), which is incorporated herein by reference, which govern the use of our Platform, and (b) that you consent and authorize Quelliv to collect, use, process and store any personal information you choose to share via the Platform consistent with this Privacy Policy and our Terms.
By establishing a Platform Account, you agree that it is your responsibility to: authorize, monitor, and control access to and use of your Platform Account, User ID and password. Promptly inform us of any need to deactivate a password or an account emailing our Data Protection Officer at info@quelliv.com; alternatively, you can contact the Data Protection Officer at 888-798-9100.
If you do NOT agree with our collection and use of your personal information as described in this Privacy Policy, please do not visit our website or engage with us through our Platform or activate a Platform Account, in each instance as applicable.
Your Consent
The Information that We Collect and How We Use and Share the Information
General Use Considerations
Three principal Platform related data use objectives that steer many of our Platform related decisions include (1) enabling effective use of the Platform by our customers, (2) improving User experience by offering personalized application modifications, content and advertising, and (3) market research.
In addition to the specific uses noted above, we also note that we may use information that we receive in all categories, as necessary (a) for our legitimate interests to prevent illegal activities, including fraud, and to keep our website and IT systems and processes safe, and to enforce our terms and conditions of use and other agreements, as applicable, (b) to debug, analyze, troubleshoot and audit our systems and data, (c) to comply with legal or regulatory inquiries/requests, (d) for quality assurance purposes, (e) to provide our services, effect billing, and conduct identification and authentication, in each instances as applicable, (f) for internal market research, and (g) to comply with corporate governance requirements.
General Sharing Considerations
with law enforcement, regulatory, or government agencies requesting personal information in connection with any inquiry, subpoena, court order, or other legal or regulatory procedures, with which we would need to comply; to establish or protect our legal rights, property, or safety, or the rights, property, or safety of others; to defend against legal claims in connection with a reorganization, restructuring, merger, acquisition, or transfer of assets of our Company, provided that the receiving party agrees to treat your personal information in a manner consistent with this Privacy Policy.
Third Parties Generally
Sensitive Personal Information
We do not sell, lease, trade or profit from any such information, and we do not disseminate any such information except as specifically detailed in this Privacy Policy.
HIPAA
In addition to personal information, we may sell or disclose customer information that has been deidentified as permitted by law. To the extent we sell or share such deidentified patient and/or member information, we do so pursuant to one of the deidentification methodologies described in Section 164.514(b)(1) or (b)(2) of Title 45 of the Code of Federal Regulations, commonly known as the HIPAA expert determination method and the HIPAA safe harbor method, respectively.
Geolocation Deactivation
The Systems We Use to Collect and Process the Information
email system
instant messaging systems
mobile and office phone systems, including voicemail and related software and also the records relating to such use
intranet and Internet systems
computer network
other relevant systems and other hardware and software owned, used or provided by or on behalf of us.
We are not responsible for the data policies or procedures or content of any linked websites. We recommend that you check the privacy and security policies of each website you visit.
Our Security Measures to Safeguard the Information
Your Platform Account is password-protected so that only you and authorized Quelliv staff have access to your Account information. In order to maintain this protection, do not give your password to anyone. If someone represents to you that they are Quelliv staff and asks for any personal Platform Account information, including password, check their URL. If it does not say they are info@quelliv.com, they are not from Quelliv. Also, if you share a computer or an app on your mobile device, you should sign out of your Quelliv Account and close the browser window before someone else logs on or otherwise handles, accesses or uses your computer or mobile device. This will help protect your information entered on devices from disclosure to third parties.
Quelliv has staff and contractors who are dedicated to maintaining this Privacy Policy and other privacy initiatives, periodically reviewing security and making sure that every Quelliv employee is aware of our security practices. We take commercially reasonable steps to protect personal information from loss, misuse and unauthorized access, disclosure, alteration, or destruction. Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and no security system is impenetrable. As a result, Quelliv cannot guarantee the security of our databases or the databases of third parties with which we may share such information, nor can we guarantee the security of any information you transmit to us, and you do so at your own risk. By providing information online, you accept the inherent security risks of providing information over the Internet and will not hold us responsible for any breach of security. While Quelliv will endeavor to use commercially reasonable efforts to ensure the security of all credit card and all other personal information, we expressly disclaim any liability for any unauthorized access to or use of our secure servers and/or any and all personal and/or financial information stored therein, and you agree to hold Quelliv harmless for any damages that may result therefrom. If you have any further questions on this issue, please refer to the Terms and Conditions of Use, available here. Quelliv expressly disclaims any liability that may arise should any other individuals obtain the information you submit to this website.
How We Retain the Information
Any biometric data collected in the course of our relationship with you, as applicable, is deleted upon the conclusion of our relationship with you.
Residents of California – Applicable at Such Time That the CCPA and CPRA Apply to Quelliv
Access – to receive the specific pieces of your Personal Information we have collected about you in the 12 months preceding your request;
Portability – to receive a copy of your electronic personal information in a readily-usable format;
Information Regarding Sources and Purposes – to receive information from us regarding the categories of personal information we collected, the sources from which we collect personal information, the purposes for which we collected and shared personal information, the categories of any personal information we sold as well as the categories of third parties to whom such personal information was sold, and the categories of personal information that we disclosed for a business purpose in the 12 months preceding your right to know request;
Deletion – to request the deletion of the personal information that you provided to us. Please note that in certain instances we may not be able to process your request, such as (i) due to the existence of a legal obligation,
(ii) to detect security incidents, (iii) to protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities, or (iv) in order to complete a transaction for which your personal information was collected; and
Non-Discrimination – to be free from discrimination by us with regard to pricing or performance as a result of you exercising your rights under the CCPA.
If you wish to exercise these rights, you must submit a request by emailing our Data Protection Officer at info@quelliv.com; alternatively, you can contact the Data Protection Officer at 888-798-9100. The CCPA requires us to verify requests we receive when one is seeking to exercise certain of the rights listed above. We may ask you to provide certain information in order for us to verify your request.
With regard to your rights under the CCPA, we note in the table above we detail the personal information that we have collected about California residents in the last 12 months, as well as the sources from which we obtain the listed categories of personal information and the parties with whom such information has been shared.
In the preceding 12 months, we have not sold any personal information.
Note that certain of the rights set forth above do not apply until January 1, 2023, for job applicants, employees, partners, and contractors, and when personal information is transmitted in business-to-business written or verbal communications or transactions relating to due diligence, or providing or receiving a product or service to or from another business, and the personal information concerns an employee, owner, director, officer or contractor of that business.
Beginning on January 1, 2023, residents of California will have the following additional rights under the CPRA (applicable to Quelliv at such time that that we have annual revenues in excess of $25 million):
Correction – to require businesses to correct inaccurate personal information;
Opt Out of Automated Decision-Making Technology – to opt out of the use of automated decision making technology, including profiling, in connection with decisions related to a consumer’s work performance, economic situation, health, personal preferences, interests, reliability, behavior, location or movements;
Access Information About Automated Decision-Making – to make access requests seeking meaningful information about the logic involved in the decision-making processes and a description of the likely outcome based on that process;
Restriction of Use of Sensitive Personal Information – limit businesses’ use and disclosure of sensitive personal information —subject to certain exemptions; and
Deletion of Data Provided to Third Parties – to notify third parties to delete date received from us—subject to certain exemptions.
The CPRA also imposes requirements regarding mandatory risk assessments and cybersecurity audits for certain high-risk activities.
The CPRA includes in the list of sensitive personal information the following elements of data:
Data that we typically collect for the purposes noted in the table above: social security, driver’s license, state identification card, or passport number; a consumer’s account log-in, in combination with any required security or access code, password, or credentials allowing access to an account [that you maintain with us as a job applicant or employee]; a consumer’s precise geolocation; a consumer’s racial or ethnic origin; and
Data that we do not typically collect: financial account, debit card, or credit card number; religious or philosophical beliefs, or union membership [unless required for purposes of deducting, transmitting and reporting of union dues, as applicable];the contents of a consumer’s mail, email and text messages, unless the business is the intended recipient of the communication; a consumer’s genetic data; a consumer’s sex life or sexual orientation information.
We may, at our option, allow persons who are not residents of California to make use of the rights available to California residents. If you are not a California resident, but you wish to exercise such rights, please contact our Data Protection Officer at info@quelliv.com, and we will consider your request.
Minors and Children
Advertisements within Our Platform
In addition to banner advertisements, Quelliv may advertise products, companies and events that we think might interest you through the email address you voluntarily provide. Quelliv may analyze personal information and Web Navigational Data based on your interests and may use the analysis from this information in a way that doesn’t reveal a User’s personal information ( Market Research ) in order to:
promote the Platform
increase the likelihood that a User’s experience with the Platform is relevant to his or her interests
Quelliv may use data at the individual level to sell products and services to Users who express an interest in these products and services, through a poll, for example, to Users who can be presumed to have an interest based on results from our Market Research, or to Users in direct response to their selections, requests or inquiries.
Quelliv may use your mobile phone number to call or text you in order to provide services associated with the Platform.
We Offers Marketing Choices
We may send you direct marketing messages including by way of email transmission and postal services provided that we have a lawful ground to do so. If you no longer wish to receive our email alerts, to be part of a mailing list, or to receive any marketing communications, you can opt-out of such communications at any time by clicking on the unsubscribe link in the relevant communication or contacting us at support@industrialhuman.capital.
Cookies
We use cookies only for the purposes set forth in the table above. We use cookies for basic login authentication and do not use cookies for any web tracking purposes.
Cookies can be disabled by changing the settings on your browser, though some parts of the website may not function well if you choose to do so.
By continuing to use this without changing your browser settings, you agree to our use of cookies as described above.
Google Analytics
Google may also transfer this information to third parties where required to do so by law or where such third parties process this data on Google’s behalf. Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly as noted elsewhere in this Privacy Policy. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website. Google’s ability to use and share information collected by Google Analytics about your visits to this site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
You can prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: tools.google.com/dlpage/gaoptout.
Choice / Opt-Out
You may opt-out of receiving communications from us and our Agents, remove your information from our database, and choose to not receive future communications related to the Platform – provided such communication or information is not required by Quelliv to be (a) sent, or (b) maintained in the ordinary course of its role as an employer or to adhere to any applicable information or data retention requirements (required by law or regulation or with internal information and data retention policies).
If you would like to opt out from our transferring of your information to third-party entities, you may send us an email at info@quelliv.com . Include the word privacy in the subject line of the email and all your registration information in the body of the email.
We do not, however, monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser Do Not Track settings and/or signals, because we do not track users, if at all, other than for aggregate statistical purposes.
If you receive unsolicited email from a Quelliv domain, please contact us at info@quelliv.com.
If you would like more information about any rights to opt-out, please review our Terms and Conditions of Use, available here or email us at info@quelliv.com.
